1. Where is my order?

Once an order is placed, you will receive an email confirmation with your order number and tracking information.

2. What is the Exchange Process?

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. How can I contact you?

You can also email us at hello@lovoirx.com. We aim to respond to our customers in a timely manner.